This Internet site is operated by Handelskammer Hamburg Service GmbH, Adolphsplatz 1, 20457 Hamburg, Germany. In accordance with § 13 of the German Telemedia Act, we are hereby informing you of the type, scope, and purpose of the collection and use of personal data, and of the possible processing of data in non-member countries outside the European Union.

Handelskammer Hamburg Service GmbH is governed by the regulations of the European General Data Protection Regulation (GDPR). According to the GDPR, personal data are any information relating to the person or objective relations of an identified or identifiable natural person. Our Internet site allows you to enter the following personal data so that you can contact us:
Data for correctly addressing you, such as salutation and title
Personal data, such as first and last name
Communication data, such as telephone number, facsimile number, or email address
Additional information, such as your company

Purpose of Collection, Processing, and Use
The personal data listed are processed exclusively for the following purposes:

We hereby inform you that you can withdraw your expressed consent at any time effective for the future.

Our Internet site is hosted by Hetzner Online GmbH
Industriestr. 25 91710 Gunzenhausen / Germany

This service provider collects and stores for us the following information, which your terminal device automatically transmits:
Browser type and version
Operating system used
Referrer URL (previously visited page)
IP address of your terminal device
Host name of the accessing computer
Time of the server query

We use this information exclusively for optimization and error analysis. No comparison with other data pools or disclosure to third parties occurs. We reserve the right to subsequently review these data and disclose them to authorized third parties upon suspicion of illegal use of our Internet site. The data listed are automatically deleted after 30 days at the latest.

Our Internet site uses cookies in order to provide you with a smooth and feature-rich online service and to verify your authorization to utilize the range of services offered. Cookies are text files that contain information to identify a returning visitor exclusively for the duration of the visit to the website. Cookies are stored on your computer’s hard disk and cause no damage there.

The website cookies contain personal data. Cookies save you the trouble of repeatedly entering data, facilitate the transfer of specific content, and help us to identify particularly popular areas of our Internet site. They make it possible for us to continually improve the structure and content of our Internet site. Handelskammer Hamburg Service GmbH uses what are known as session cookies, which are immediately deleted when the browser is closed. We use these session cookies to improve our services for our visitors and to facilitate surfing on our pages. Deleting or blocking these cookies does not interfere with the use of our page or its features. Additionally, cookies that persist across sessions are also used. These cookies serve to make what we offer more user-friendly, effective, and secure.

Type: Functional cookies
Name: Cookieinfo_click
Function: The cookie controls the display of the note on cookie use on our Internet site. The user’s approval of the cookie guideline is stored in the cookie.
Duration of storage: After one year
Name: IHK24_PROD-xxxxx

Function: We employ a load balancer to distribute the load. This cookie identifies the server to which the visitor is first directed. This ensures that no change of servers occurs during the session.
Duration of storage: < 12 hours; deleted after the session
Type: Session cookies

Function: We use session cookies to improve our services for our visitors and to facilitate surfing on our pages. Deleting or blocking these cookies does not interfere with the use of our page or its features.
Duration of storage: Deleted after you close your browser
Type: Web-tracking cookies (etracker)
Name: etcnt_[xxxxx]

Function: We use etrackers to find out how our visitors interact with the services offered and with our website. A cookie is stored to collect these data and create use statistics from them. The information collected is not personal and does not allow any inferences to be made about the individual person.
Duration of storage: 30 days
28 days
Name: Cntcookie

Function: Opt-out cookie from etracker (objection to the collection, processing, and use of your visitor data).
Duration of storage: 4 years
Type: Host only
Name: et_id

Function: This cookie is used to identify the visitor when the campaign control module is used.
Duration of storage: 2 years
Name: BT_ctst

Function: Checks whether cookies can be set on the visitor’s device.
Duration of storage: Current session
Name: BT_pdc

Function: Collects visitor history data (visitor is customer, visitor subscribed to newsletter, etc.).
Duration of storage: 1 year
Name: BT_sdc

Function: Contains personalization data (referrer, number of PIs, duration of session).
Duration of storage: Current session
Name: noWS

Function: Determines whether functionalities for the etracker optimizer must be provided.
Duration of storage: Current session
Name: isSdEnabl

Function: Checks whether personalization is enabled.
Duration of storage: 24 hours
You have the option of deactivating the acceptance of cookies on your terminal device in your browser. However, we cannot exclude the possibility that not all features of our Internet site will be available.

Our Internet site uses content, functions, and services from third-party providers. This is necessary in cases such as analyzing visitors’ behavior or displaying geographic maps or videos. It can also occur that RSS feeds or graphics from other websites included in an online page will fail to load. To make these services available it is absolutely necessary to transmit the IP address of your terminal device to the third-party provider. Wherever possible we have chosen a configuration requiring a minimum of data protection. However, we have no influence over whether your IP address may be stored. The third-party providers are listed below.

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called cookies. These are text files that are stored on your computer and permit analysis of your use of the website. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there.

In the event that IP anonymization is activated on this website, your IP address will be abbreviated by Google within the member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and abbreviated there. By order of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about website activities, and to provide to the website operator other services related to the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics will not be combined with other Google data.

You can prevent the storage of cookies by activating the appropriate setting in your browser software; however, we hereby inform you that in this case you may not be able to utilize the full range of features on this website. In addition to this, you can prevent transmission of the data generated by the cookie relating to your use of the website (including your IP address) to Google by downloading and installing the browser plugin available through the following link:

On our Internet site we use Google Maps (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to display maps and to generate route plans. By using our Internet site, you agree to Google, one of its representatives, or third-party providers collecting, processing, and using the data, which were collected automatically and which you entered yourself.

You will find the terms of use for Google Maps under Terms of Use for Google Maps and the data protection declaration under Privacy Policy at Google.

In applicable cases Google will transmit the data acquired via Google Maps to third parties insofar as this is required by law or to the extent that third parties process this data by order of Google. It cannot be excluded that Google associates your IP address with other data. It is technically possible that Google could undertake to identify at least one individual user on the basis of the data received. We have no influence over Google’s processing of personal data and personality profiles of website users for other purposes. You have the opportunity to deactivate the Google Maps service very simply and thus prevent the transfer of data to Google. To do this, deactivate JavaScript in your browser. However, we hereby inform you that in this case you will be unable to use the map display function. Because Google Maps is integrated into our Internet site, Google Maps can also set cookies.

It may be the case on our Internet site that we have integrated videos by the provider YouTube (YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc. with domicile at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

Our videos are embedded in so-called “expanded data protection mode” in order to offer you a viewing experience compatible with data protection. When you view videos, a connection is created to a YouTube server. This informs YouTube which of our Internet pages you have visited.

If you are logged in to YouTube as a member, YouTube will associate this information with your personal user account. When using the service, such as when clicking on the start button of a video, this information is also associated with your user account. You can prevent the association of this information by first logging out of your YouTube user account and other user accounts of YouTube LLC and Google Inc. before using our Internet site; this will delete those companies’ respective cookies. You will find additional information on data processing and information on data protection by YouTube at

Because YouTube videos are integrated into our Internet site, YouTube can also set cookies.

Data Security

Unfortunately, the transmission of information over the Internet is not entirely secure. Therefore, we cannot guarantee the security of data transmitted to our Internet page through the Internet. We protect our Internet site and other IT systems against loss of availability, integrity, and confidentiality by means of appropriate technical and organizational measures.

Data Protection Notes Regarding Email Correspondence

To the extent that we receive personal data from you via email correspondence, we will process them exclusively in accordance with Article 6 para. 1 cl. b) (Consulting) or f) (Legitimate interests) of the GDPR. Your data will not be shared with third parties. Your data are stored as a matter of course until the respective matter of the correspondence has been settled, notwithstanding other regulations for preservation pursuant to § 47 of the German Tax Code, for example. The duration of storage is automatically extended as long as the processing of the data is required for the assertion, exercise, or defense of legal claims.

Your Rights and Contact Opportunities

You can request information at any time about your personal data that we have stored and in applicable cases can demand that they be corrected and/or deleted and/or blocked. For this purpose, and/or to receive more detailed information about this, please use the contact address listed in the imprint.

Should you have any questions, comments, or queries regarding the collection, processing, and use of your personal data by us, then please contact us using the contact data listed below. We hereby inform you that you can withdraw your expressed consent at any time effective for the future.

Data protection officer of Handelskammer Hamburg Service GmbH is:

Christian Graf, Head of Department of Legal Affairs, Expert Appraisals, Dispute Resolution
Tel.: +49 40 36138-344

We reserve the right to change this data protection declaration at any time effective for the future. The respective current version is available on our Internet site. Please visit our Internet site regularly and inform yourself about the respective applicable data protection regulations.

Objection is hereby raised to the use of contact data published within the scope of the imprint requirements for the purpose of sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the case of unsolicited sending of advertising information such as in spam emails.